Vancouver hospitals adopt BC-built healthcare app

02 April 2020 Consulting.ca

26 Vancouver area hospitals are adopting a new healthcare app which allows hospitals to track staff and resources in real time, and assign them where most needed. The app was developed by software firm Thrive Health and Salesforce consultancy Traction on Demand, two Vancouver-based companies.

Thrive saw a need for a resource tracking and allocation app in the Covid-19 era, which threatens to overwhelm the capacity of healthcare systems around the world. As such, the software company – whose Covid-19 self-assessment app is the #1 medical app in the Google Play and Apple App stores – teamed up with Traction on Demand, one of North America’s largest Salesforce consulting firms.

With support from Salesforce and the BC government, the pair of firms built the new healthcare application – Covid-19 Critical Care Resource Management application – on the Salesforce platform. The app is customizable, scalable, accessible from facilities worldwide, and portable via any device.

Vancouver hospitals adopt BC-built healthcare app

“In a time of crisis, it is crucial to be able to track your people and critical supplies in real time, so they can be allocated efficiently and effectively to save lives and ease pressure on the system,” said David Helliwell, co-founder and CEO of Thrive Health.

The app allows healthcare workers to track available staff, ventilators, and protective equipment, as well as the facility’s current occupancy. It also offers advanced reporting capabilities to distribute information to various levels of leadership – from hospital heads to regional health authorities.

“It is reassuring to see businesses and government joining forces to answer the call,” said BC Premier John Horgan. “This new app is an example of B.C. leaders in tech and healthcare solving problems to save lives globally.”

Traction on Demand leveraged its extensive Salesforce expertise to rapidly develop the application. The Salesforce Platinum Consulting Partner and Salesforce Premium Partner has completed more than 5,000 projects on the platform. The firm has eight offices across Canada, the US, Australia and India.


×