CGI to help maintain and operate IHSS program for California State

15 August 2018 Authored by Consulting.ca

Montreal-based global technology and consulting firm CGI has won a contract worth just over $280 million from the State of California, which involves the modernization and the subsequent maintenance and operation of the state's Case Management Information and Payrolling System (CMIPS).

The In-Home Supportive Services (IHSS) Program from the California Department of Social Services (CDSS) is an initiative targeted at the elderly and disabled population in the state, offering care and services to these sections within the comfort of their homes rather than in nursing homes and other such external institutions.

People eligible for IHSS include individuals over the age of 65 and disabled individuals, including children. Services offered in the program include housecleaning, meal preparation, laundry, grocery shopping, personal care services, accompaniment to medical appointments, and protective supervision of the mentally impaired.

The program currently covers care for over 550,000 individuals across California, and is implemented through the services of 500,000 members involved in the program. The payrolling for this large body of workers is designed around the CMIPS technology for its processing.CGI to help maintain and operate IHSS program for California StateCMIPS is now in need of modernization and improvement, and the CDSS has enlisted the services of CGI to help with the transformation, in addition to overall maintenance and operational services. The contract will span multiple years, and will involve the deployment of some of CGI’s most innovative solutions.

“The CMIPS technology enables service providers to be paid, and for case workers to manage home services to help ensure safety, community living, and quality-of-life for service recipients. CGI is proud to support the state with this large and complex system of care and support,” said Dave Delgado, Senior Vice-President at CGI.

Alongside a broad range of experience working with the communication and financial services industries, CGI also specializes in working with central and federal government agencies in the domains of defense & intelligence, public safety & justice, and – most pertinently – health & human services.

Examples of some of the firm’s recent projects in transformation and modernization include a revamping of IT systems in 2016 for Canadian Securities Administrators – a regulatory body of sorts for Canadian capital markets. Just last month, the firm won a $530 million contract with the US government to deliver cybersecurity services to US Homeland Security.  

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