Wawanesa Mutual Insurance taps Capgemini to lead digital transformation

24 September 2018 Consulting.ca 3 min. read
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Paris-based global technology consultancy Capgemini has been selected by Canadian property and casualty (P&C) insurance giant Wawanesa to guide its digital transformation effort. Capgemini’s IT revamp will utilize the software of Guidewire, a leading provider of digital products to the P&C insurance industry.

Founded in 1896, Wawanesa Mutual Insurance Company is the largest Canadian property and casualty (P&C) insurer, with $3 billion in annual revenues. Based in Winnipeg, the insurance firm’s 5,000 employees serve over two million policyholders from 50 offices across Canada and the US.

The firm has chosen leading technology consultancy Capgemini to guide their Strategic Systems Renewal program – a digital business transformation aimed at streamlining operations, reducing costs, and accelerating speed to market.

As part of the transformation, Capgemini will implement core and digital products from Guidewire, the leading provider of back-end software for P&C insurance carriers. Guidewire also offers a suite of analytics services. Capgemini will help upgrade Wawanesa’s operations with the core InsuranceSuite software (focused on underwriting, policy, billing, and claims management), CustomerEngage (consumer self-service account management and quote-and-buy services), and other Guidewire products.Wawanesa Mutual Insurance taps Capgemini to lead digital transformationCommenting on the contract with the Canadian insurance giant, Capgemini’s Insurance Business Unit Managing Director Shane Cassidy said, “The key to a successful implementation at Wawanesa is two-fold:  true collaboration between Wawanesa, Guidewire, and Capgemini as well as our using Capgemini’s methodology which allows multiple workstreams to be underway simultaneously providing quicker time to market and more value.”

France-based Capgemini has offices in Vancouver, Halifax, and Montreal, as well as 12 offices in the Greater Toronto Area. The consultancy’s global network of tech experts includes 200,000 team members in over 40 countries, with annual global revenues of €12.8 billion.

“We will benefit from the leadership capabilities Capgemini can provide from its many years of experience with Guidewire and insurance industry delivery knowledge, both with us, and many other large organizations throughout North America,” said Carol Jardine, President of Wawanesa Mutual’s Canadian P&C Operations.

Capgemini will use its Applied Innovation Discover Center in Toronto to hold collaborative strategic workshops with Wawanesa leaders to ensure a common vision for the firm’s digital transformation. The center helps clients “discover relevant innovations and to contextualize and experiment with them within their specific industry.”

Commenting on the project, Guidewire’s Chief Delivery Officer expected “another successful implementation as we team together on Wawanesa’s digital transformation.”

In other Capgemini news, the firm recently rolled its Consulting division, as well as some creative and analytics capabilities into a new business: Capgemini Invent.