EY buys ServiceNow specialist SuMO IT Solutions

EY Canada has acquired SuMO IT Solutions, a Toronto-based provider of ServiceNow platform consulting services.

Founded in 2013, SuMO has delivered more than 1,500 service and asset management projects for companies across North America. The first Canadian-owned firm to achieve ServiceNow Elite Partner status, SuMO providers implementation, development, and support services for the popular digital workflow platform.

The firm’s more than 60 specialists have expertise across every facet of ServiceNow, including IT and customer service management, asset management, HR service delivery, and security operations. The company, which has offices in Toronto and Calgary, serves clients in more than a dozen industries.

"We've built a strong enterprise service and operations management company, securing a leadership position with ServiceNow in Canada and now, with EY, we can leverage their expertise and global reach to accelerate transformative growth for our clients," said Steven Kiss, VP of sales and marketing at SuMO.

EY Canada’s acquisition of SuMO will expand the consulting firm’s ServiceNow practice, which holds Global Elite Partner status. EY’s ServiceNow specialists help clients transform functions including customer service, HR, legal, finance, and IT operations with reliable, cloud-based digital workflows.

"Combining forces with a qualified, best-in-market provider like SuMO, allows us to fast-track organic growth and create the foundational build needed to reach a competitive advantage in an already mature ServiceNow market in Canada," said Biren Agnihotri, EY Canada digital & emerging technologies leader. "Together, we can readily design, develop, and deploy ServiceNow business solutions to help our clients accelerate time-to-value by streamlining processes that will improve productivity, agility, and scalability of their businesses in the years to come."

EY has more than 6,665 people across the country, and provides a full suite of audit, tax, and advisory services. The Big Four firm was recently named one of the Best Workplaces in Canada.

The firm’s other acquisitions in the last six months include anti-money laundering specialist Resolution Inc. and digital identity specialist IDMSense.

Rival firm KPMG Canada last year acquired the ServiceNow practice of Wirefire, a Vancouver-based IT consultancy.