Remitter partners with consultancy M&G Solutions to enter Canadian market
Remitter, a communications platform which optimizes receivables, has partnered with consulting firm Maxwell and Graves Solutions (M&G Solutions) to expand into the Canadian marketplace.
Founded in 2019, Remitter offers a mobile-first (text and email) communications platform to help optimize receivables in financial services, utilities, telco, and healthcare. The platform uses predictive and heuristic behavioral data to create personalized, adaptive customer experiences which improve cash flow from collections services. The platform covers creditor and first-party recovery, from one day past due until passed onto a third-party servicer.
The Remitter platform offers fast setup, automated campaigns, real-time gross remittance, and intelligent reporting. The software firm is based in Phoenix, Arizona, with an additional office in San Francisco.
Remitter’s partnership with M&G Solutions will leverage the consulting firm’s strong relationships with Canadian companies in need of Remitter’s offering, which helps lenders and business process outsourcers optimize customer engagement and maximize revenue.
As the economic situation worsens, more companies will look for intelligent solutions to nudge delinquent customers into payment.
US-based M&G has deep expertise in advising on collections and operations. The company offers advisory services in operational and digital strategy, performance management, and procurement services to clients in the financial lending space.
The boutique firm’s team of six consultants bring first-hand experience working for Fortune 500s and innovative firms in financial services, BPO, and fintech.
"Over the past year we have been pleased to work with the Remitter USA team and are excited by their ongoing partnership as we are entrusted to champion the brand in Canada and assist financial service institutions with the implementation of best practices into existing strategies,” Brad Bone, M&G solutions partner, said.
“M&G Solutions brings years of experience in supporting collection strategies for a diverse range of financial services companies and we are excited to continue this partnership to achieve our aggressive growth initiatives,” said Simon Scalzo, Remitter's founder.
