Deloitte | Global news | CRM

An overview of Deloitte global news on CRM:

United States

North America | United States

Deloitte Digital's Salesforce Academy adds virtual training for college students Deloitte has introduced a virtual opportunity for college students to build Salesforce customer relationship management and consulting skills.
11 March 2020
United States

North America | United States

Deloitte launches program aimed at customer engagement Big Four firm Deloitte, via Deloitte Digital, has launched Lift Acceleration Program, which will assist businesses in customer acquisition, growth, and profitability.
12 December 2019
Australia

Oceania | Australia

Australian retailers enter festive season with a mixed outlook A tough year is set to tone down the Christmas spirit amongst Australian retailers, with just over half expecting an increase in sales over the holiday season.
24 November 2019
United Kingdom

Europe | United Kingdom

Banks to improve customer services offerings as economy stabilises As the global economy moves towards steady growth – with rates expecting to see rises over the coming years – banks are entering a more stable mode of operation.
28 February 2018
United Kingdom

Europe | United Kingdom

Loyalty schemes increasingly mismatched to customer expectations Loyalty programmes and schemes may no longer be fulfilling the expectations of consumers, as increasingly competitive consumer markets seek to secure long-term customers.
09 August 2017
United Kingdom

Europe | United Kingdom

Deloitte & Sprinklr partner to help brands focus on CX Deloitte Digital and enterprise social technology Sprinklr have formed a strategic alliance to help clients focus on customer experience (CX).
07 August 2015

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